Bringing care to you: Virtual visits at CareNow® urgent care

At CareNow® urgent care, we know how busy life can get. That's why we are proud to offer virtual visits. A virtual visit is a great choice when you have a concern about your health that our team can address in an online setting.

Our urgent care telehealth health consultations are convenient and efficient with licensed providers who deliver the same high-quality care you’d receive in-clinic. With our telehealth providers, you can connect from anywhere and get expert care that fits your schedule.

What is a virtual visit?

A virtual visit is a live video or digital appointment with a qualified CareNow provider. You connect by smartphone, tablet or computer — from home, work or on the go. Your provider reviews your symptoms, asks questions, visually examines what they can see and determines the best next steps. They may recommend an in-person visit, lab work or imaging, as needed.

While virtual care can’t replace every type of visit, for many common conditions it’s a great fit — especially for busy families and virtual care for kids with mild or follow-up needs.

Is a virtual visit right for you?

Here are times when a virtual visit may be the right choice:

• You have mild or moderate symptoms and want guidance from a provider before deciding whether to come in.
• You feel well enough to speak by video and can show visible symptoms (like a rash or sore throat).
• You’d prefer to avoid travel, waiting rooms or exposure to other patients.
• You need care after hours or when your day is packed and you’d like a faster option. For details on the hours and days virtual visits are offered in your area, please refer to our website.
• You’re following up on an existing condition, and your provider agrees a virtual check is sufficient.

Common concerns handled through online urgent care include colds, flu-like symptoms, coughs, sore throats, sinus or allergy issues, minor rashes, mild infections, medication refills and determining whether an in-person exam is needed.

How to get started with your CareNow® virtual visit

1. Visit the virtual visits page on CareNow’s website.
2. Select your state, enter your symptoms and choose a time or connect with the next available provider.
3. Have a device ready with a camera, microphone and a good internet connection, plus your insurance or payment info.
4. Join your video session at the scheduled time. Your provider will review your symptoms, discuss your health history and may ask you to show visible symptoms on camera.
5. After the visit, your provider will send care instructions or refer you for in-person care if needed.

What sets CareNow telehealth providers apart

Our telehealth providers stand out by offering more than just a standard “doc in a box” experience. Unlike many virtual care services that may feel impersonal, our virtual visits are led by experienced physicians who work in CareNow clinics within your own community.

If your provider determines you need follow-up care, testing or imaging, you won’t have to start over — one of our nearby CareNow locations will be ready to continue your care seamlessly. Our providers focus on patient-centered care, building genuine connections and taking the time to listen, even in a virtual setting. That’s what makes CareNow® telehealth different: you’re cared for by real local clinicians who are part of your community.

Virtual visits at CareNow® urgent care are a simple, flexible way to get expert care for many non-emergency conditions. They’re not a replacement for emergency care, but they are a convenient and reliable choice when you need help fast.

Why choose CareNow®

If you need convenient care after hours or on the weekend, consider visiting your local CareNow® urgent care clinic. With 225 locations throughout the country, we are ready to see you when you need it most. We offer comprehensive and accessible healthcare through our extensive clinic network, convenient Web Check-In® service and Virtual Visits, making us a dependable option for your medical needs. Visit the CareNow locations webpage to find a clinic near you.